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Our

PRIVACY POLICY

U

nder article 5 of Law 15/1999 on the Protection of Personal Data, we would like to inform you that your personal data will be stored in a file named CUSTOMERS owned and managed by the company registered as Advanced Oral Health Unit LLC, with tax ID No. (CIF) B81100810

Personal data are collected in order to provide the services you have engaged us to provide, as well as to send advertising material regarding our products and services, and you hereby grant us your consent to process these data.

We have appropriate technical and organisational measures in place to preserve the security, confidentiality and integrity of the personal data we process.

We will not share your information with any third parties without your consent, unless otherwise required by law. Likewise, we will not use your data for any purposes other than the one/s for which they were collected.

Once your contractual relationship with the company is terminated, your personal data will be cancelled under the conditions set out in the current legislation.

Finally, we would like to inform you that you can exercise your rights of access, rectification, cancellation and opposition under the terms of Law 15/1999 and secondary legislation and in accordance with the procedures laid down for this purpose by the company.

Should you wish to exercise your rights of access, rectification, cancellation and opposition, we kindly ask you to contact us in any way made available by the company who owns the data file or, failing this, to please write to C/General Yague, 12, 28020, Madrid. Please specify the reason why you wish to exercise any of the rights set out above.

With regards to the financial institutions Advanced Oral Health Unit LCC works with, the following clauses apply:

If you decide to avail of a financial plan to pay for your treatment, under the terms of Law 15/1999, the personal data you provide might be included in the automated data files owned by our financial partners. They will be processed in a manner that ensures maximum confidentiality and used to inform you of the products and services offered by said financial entities as well as to assess your application for finance and carry out the obligations arising from any agreement you enter into with the financial institution.

Moreover, we would like to inform you that our financial partners reserve the right to check your credit score and the database at the Bank of Spain Risk Information Centre in order to properly assess the risk, as well as to market their products and services more effectively.

You can exercise your rights of access, rectification, cancellation and opposition by writing to the registration office of the financial institution. The CUSTOMER authorises the financial institution to retain their personal data, even if their application is declined, in order to meet any legal and regulatory obligations and to make decisions on future applications for credit.

 

COOKIES

Cookies are data files which are transferred to your computer or mobile device when you access certain parts of a website in order to gather information about how you use the website.

They are designed to make it simpler for you to navigate a website.

Cookies enable a website, among other things, to retrieve and store information about your computer browsing habits and, depending on the information they contain and the way you use your computer, can be used to recognize the user.

 

TYPES OF COOKIES

According to the guidelines established by the Spanish Data Protection Authority, the cookies used in this Website can be classified as follows:

  • First-party cookies: these cookies are sent to the user’s device by a domain managed by the publisher or website owner and which provides the services requested by the user.

  • Third-party cookies: these cookies are sent to the user’s device from a domain that is not managed by the publisher or website owner but by another entity that processes the data collected through cookies.

  • Session cookies: they are designed to gather and collect data when the user accesses a website.

  • Persistent cookies: these cookies are stored on the device and can be accessed and managed over the period of time defined by the entity in charge of the cookies, which can range from minutes to several years.

  • Technical cookies: these cookies allow the user to browse a website, platform or application and use the options or services available.

  • Personalisation cookies: these cookies allow users to access the service with some general features defined by default according to a series of criteria on the user’s device, such as language, browser used to access the service, regional settings from which the service is accessed etc.

  • Analytics cookies: these cookies track and analyse the behaviour of the users of the websites to which they are linked. The information collected is then used to measure the activity of the website, application or platform and to build up browsing profiles in order to improve the user experience.

  • Advertising cookies: these cookies help to manage advertising spaces based on criteria such as edited content or ad frequency.

  • Behavioural advertising cookies: These cookies gather information about the user’s browsing activity and help to build up a profile which is then used to deliver more relevant advertising.

 

MANAGING COOKIES

You can choose to delete existing cookies, allow or block all cookies by managing the cookie settings in your browser.

Please refer to the help page of your browser for more information on private browsing or how to unblock specific cookies.

  • Internet Explorer: Tools > Options > Privacy > Settings
  • Firefox: Tools > Options > Privacy > History > Custom settings
  • Google Chrome: Settings > Advanced > Privacy > Content settings
  • Safari: Preferences > Privacy

For more information, please visit the specific help page of the browser you are using.

 

HOW TO DISABLE OR REMOVE GOOGLE ANALYTICS COOKIES

If you allow Google Analytics Cookies, you can then opt out by managing the cookie settings in your browser or installing the Google Analytics opt-out browser add-on https://chrome.google.com/webstore/detail/google-analytics-opt-out/fllaojicojecljbmefodhfapmkghcbnh?hl=en

Please note that blocking the personalising cookies will mean that you will need to customise your preferences every time you access the Website and that some functions may not work properly. Please also note that when a different device, browser or profile is used, you will need to set your preferences again.

What our patients say

Our patient´s satisfaction speaks for itself. See what they have to say about us.

  • I was pleasantly surprised at how professional, caring and interested in my concerns the team were. Thanks a lot!

    José Luís
    José Luís
  • A great team dedicated to provide the best possible care. I felt at ease and confident that, with them, I was getting the right treatment.

    Sonia
    Sonia
  • Thank you so much for giving me a beautiful smile!

    Patricia
    Patricia
  • Un equipo excelente en todos los aspectos. Me solucionaron un problema con una gran profesionalidad.

    Carmen Pérez
    Carmen Pérez Usuario de Facebook
Privacy policy

De la Torre Group Advanced oral health clinic

  • C/ San Germán 12, first floor, door 1. MADRID (previously C/ General Yagüe 12)

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